Frequently Asked Questions

AI is software that can read, write, summarize, sort, and reason over information in ways that used to need a person. For most businesses, its value is practical: it takes repetitive work off your team, pulls answers out of the information you already have, and helps you respond to customers faster. The point isn't AI for its own sake. It's time and money back that you can measure, so your people can focus on the work that needs them.

Sonique AI helps organizations put AI to work in practical, measurable ways. We find where AI will make a real difference, build and connect what's needed, and train your team to run it. Practical AI, measurable results.

We start with what you already have, not with new software to sell. Some clients only need their existing tools connected; others need a pilot, AI agents, or a custom build. We match the approach to the problem (see The Spectrum), agree how success will be measured before we start, and keep a person in charge of the decisions that matter.

We work across many sectors, including professional services, construction, manufacturing, energy, logistics, healthcare, financial services, and non-profits. Most of what we do, like connecting tools, automating routine work, and adding AI agents, applies to any organization. If your industry isn't listed, ask us.

We're starting in North America, and we plan to expand to other regions over the next 12 to 18 months. We work with clients remotely, so if you're based elsewhere, get in touch and we'll tell you where things stand.

The website is available in English, Spanish, Portuguese, French, German, and Italian. The translations are AI-assisted and refined by our team, and each language is marked beta until a professional translator reviews it. If a translation ever differs from the English, the English version applies.

No. Monique, Yanique, Dominique, Darique, and Enrique are AI agents, and we label them as AI wherever they appear. Videos presented by an AI agent or an AI twin are labeled too. Whenever you'd rather talk to a person, book a call and you'll speak with our team.

Six, which can be combined:

• AI Discovery: find the opportunities that matter most.
• Pilot AI Builds: prove the value on a small scale first.
• AI Automation & Integration: connect your tools and automate routine work.
• AI Governance & Compliance: policies, controls, and oversight for how you use AI.
• Specialized AI Agents: agents that handle defined work, with people in charge.
• Dedicated Coaching: training and coaching for your team.

Usually not. We start with the tools you already pay for and connect them so information flows on its own. Older systems can usually be connected too, through their APIs, exports, or integration tools. Where something is missing, we recommend reliable off-the-shelf options, and we only build something custom when nothing else will do the job.

We build custom AI solutions and integrations, like AI agents, automations, and the custom components that connect them to your systems. For custom software development beyond that, our sister company Sonique Labs has been building custom software for 15 years. Both companies are part of Sonique Ltd., so we can bring them in whenever a project needs it.

No. We don't resell other companies' software or services, including through affiliate programs, so what we recommend is based only on what fits your business. We do work with trusted partners, and we bring them in when a project needs their expertise.

Take the free AI Assessment or book a call. From there, a typical path is AI Discovery to agree the priorities, a pilot to prove the value, and then a wider rollout, with training for your team along the way. You decide at each step whether to go further.

It's a guided assessment that adapts to your business: an AI intake picks the sections and questions that apply, so you only answer what's relevant. When you finish, a personalized AI-readiness report goes to your inbox with your next steps, and you can debrief it with a Sonique specialist.

It depends on the scope. We agree the timeline and milestones with you before work starts, and deliver in stages so you see results early.

We don't hand over and disappear. After launch we monitor how things are working, fix what needs fixing, and adjust as your business changes. Your team gets the documentation and training to run what we've built, and Dedicated Coaching is there if you want ongoing support. Support terms are set out in your agreement.

Not at all. Most of our clients don't. We bring the expertise, explain things in plain language, and train your team as we go, so you can run and adapt what we build. Dedicated Coaching takes that further with workshops, labs, and tailored playbooks.

Only what the work needs. That's often information already in your tools, like emails, documents, spreadsheets, and records in your CRM or project software. If it needs tidying up first, we can help. The free AI Assessment is a good way to see where your data stands.

No. We don't use your data to train AI models, and the AI services we use are set up not to train on it either. Our Privacy Policy explains how your information is used and the services that process it.

We give access only to the people and systems that need it, use established providers for hosting and AI processing, and name those providers in our Privacy Policy. Our Security & Trust page explains how we handle access, assessments, and your privacy choices, and we're preparing for a SOC 2 Type 2 examination. For specific questions, email security@soniqueai.io.

A person stays in charge of decisions that matter. We agree with you where people review and approve AI's work, label AI wherever it appears, check how well a system works before anyone relies on it, and tell you plainly what it can't do.

That depends on the work, so we agree the measures with you before we start, such as hours saved each week, faster response times, or fewer errors. A pilot is designed to show results early, on a small scale, and we report against those measures as we go. We don't promise numbers we can't back up.

It depends on the scope. You get a clear quote before any work starts, and the free AI Assessment costs nothing.

Yes. We offer reduced rates for charities and non-profit organizations. Let us know you're a charity or non-profit when you book a call, and we'll include the reduced rate in your quote.